Shipping

All online orders are packaged and dispatched from our depot located in the United Kingdom.

TRACKING NUMBERS
We will provide a tracking number for you to track the progress of your order when we’ve marked your order as ‘Completed / Shipped’. You will receive an email confirming this.

INTERNATIONAL ORDERS + DUTIES & TAX
We ship to all countries on a DDU (Delivery Duties Unpaid) basis. This means that any duties and taxes incurred in the country of destination are the responsibility of the customer. If you for any reason refuse delivery you will still be charged the duties and taxes. Your item will be returned to Ezili and you will be directly charged for the unpaid duties and taxes along with the additional shipping costs.

FREE INTERNATIONAL SHIPPING

USA Minimum spend £150

Canada Minimum spend £175

UAE Minimum spend £175

Europe Minimum spend £175

Australia Minimum spend £175

All orders that meet the minimum spend will automatically qualify for free express worldwide shipping at your basket.

ServiceDelivery TimeCost
Free UK Shipping3-5 working days
UK Fast Shipping1-2 working days£7.50
UK Standard Shipping3-5 working days£3.99
USA Express1-3 working days£21.00
Europe Express1-2 working days£30.00
Australia Express2-4 working days£35.00
Canada Express2-4 working days£35.00
UAE Express2-4 working days£35.00
Rest of World Express3-5 working days£35.00

For all International Deliveries, you will receive a notification from DHL EXPRESS ON-DEMAND DELIVERY (ODD) and will provide you with email/SMS updates about your shipments progress and estimated delivery date/time. If the shipment doesn’t fit your schedule the 100% free service enables you to choose the time and place of delivery. Giving you maximum flexibility and greater control over your shipment. Example ODD image below.