All online orders are packaged and dispatched from our depot located in the United Kingdom.
TRACKING NUMBERS
We will provide a tracking number for you to track the progress of your order when we’ve marked your order as ‘Completed / Shipped’. You will receive an email confirming this.
INTERNATIONAL ORDERS + DUTIES & TAX
We ship to all countries on a DDU (Delivery Duties Unpaid) basis. This means that any duties and taxes incurred in the country of destination are the responsibility of the customer. If you for any reason refuse delivery you will still be charged the duties and taxes. Your item will be returned to Ezili and you will be directly charged for the unpaid duties and taxes along with the additional shipping costs.
